Shipping policy
Shipping Policy
Last Updated: July 23, 2026
Thank you for shopping with NUCERY FASHION. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
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All orders are processed within 1–3 business days after payment is successfully received.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons, promotions, or holidays, processing times may be slightly longer.
Shipping & Delivery
Estimated delivery times are:
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United States: 5–12 business days
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Canada: 6–14 business days
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United Kingdom: 5–10 business days
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Europe: 6–14 business days
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Australia & New Zealand: 7–15 business days
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Other International Destinations: 7–20 business days
Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping charges are calculated and displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take 24–72 hours to become active.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.
Delayed or Lost Packages
If your order is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to investigate and assist you in resolving the issue.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team through our Contact page or by email. We will be happy to assist you.